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Terms and Conditions
OrderLanka Terms and Conditions
Introduction
These Terms and Conditions (“Terms”) govern your use of the OrderLanka website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
Use of the Site
- Eligibility: You must be at least 18 years old to use our services.
- Account Creation: You are responsible for maintaining the confidentiality of your account information
- Prohibited Activities: You must not use our site for any unlawful or unauthorized purposes.
Product Information and Pricing
- Product Descriptions: We strive to provide accurate product descriptions, but we cannot guarantee their accuracy.
- Pricing: Prices are subject to change without notice.
Product Quality and Liability
Quality Disclaimer: We cannot guarantee the quality of products as they are sourced from external vendors. Any claims regarding product quality should be directed to the manufacturing company
Manufacturer Liability: You acknowledge that the manufacturer is solely responsible for the quality and safety of the products. We act as a platform for connecting buyers with sellers and do not assume any liability for product defects.
Returns and Refunds Policy
No Returns or Refunds: Due to the nature of our products being nutrition-based supplements, we cannot accept returns for safety reasons. Consequently, no refunds will be issued.
Defect or Quality Issues: If you encounter any defects or quality issues with a product, please contact us. We will assist by escalating the issue to the manufacturer. However, any resolution will be at the discretion of the manufacturer.
Security Measures
We implement reasonable security measures to protect your data. However, no
system is completely secure, and we cannot guarantee the security of your
information.
Ordering and Delivery
- Order Placement: By placing an order, you offer to purchase the product(s) at the current price.
- Delivery: Delivery is handled by third-party courier services. Although we strive to ensure that the deliveries are made in a timely manner we can not responsible for delays or failures in delivery.
Payment Terms
- Payment Methods: We accept various payment methods as listed on our site.
- Refunds: Refunds will not be processed according to our refund policy
All content on our site is owned by us or our licensors. You must not reproduce or distribute any content without permission.
You agree to indemnify and hold harmless Timeline Ventures (Pvt) Ltd, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses arising from your use of our services.
These Terms shall be governed by and construed in accordance with the laws of SriLanka. Any disputes arising out of these Terms will be resolved through arbitration in accordance with the laws of Sri Lanka.
We reserve the right to modify these Terms at any time. Changes will be posted on this page